These Terms & Conditions govern your use of our website and services provided by IT Experts. By accessing and using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.
Services Provided
IT Experts offers a wide range of IT support and repair services related to both software and hardware. Our services include, but are not limited to: ■ Windows 10 to Windows 11 upgrade issues related to unsupported hardware (*Best Effort) ■
Windows slow startup issues ■
Microsoft Teams camera and functionality issues ■
Outlook configuration issues, including profile setup, crashes, constant password prompts, and more ■
OneDrive syncing issues, login problems, and file-sharing errors ■
BitLocker key recovery from your Microsoft account ■
Resolving slow PC or Mac performance ■
Eliminating unwanted pop-ups and managing security alerts
Account Registration and Security
■ Users may be required to create an account to access certain services or make inquiries. ■
You are responsible for maintaining the confidentiality of your account information and password. ■
You agree to notify us immediately of any unauthorized use of your account.
User Responsibilities
■ Users must provide accurate and complete information when using our services. ■
You agree not to engage in any unlawful activity or use our website for any unauthorized purposes, including fraud, spamming, or hacking. ■
You are responsible for your internet connection and the devices you use to access our services.
Pricing and Payment
■ Prices for our services will be provided before work begins. ■
Payment for services is due according to the agreed-upon terms. We accept various forms of payment, as outlined during the checkout process. ■
Invoices will be provided for all services rendered and must be paid promptly.
Service Availability
■ While we strive to provide continuous access to our services, IT Experts makes no guarantees that our website or services will be available at all times due to technical issues or scheduled maintenance. ■
We reserve the right to suspend or discontinue services at any time without prior notice.
Intellectual Property
■ All content on https://itexperts.vip/, including text, images, logos, videos, and software, is the property of IT Experts and is protected by intellectual property laws. ■
Users are prohibited from copying, distributing, or reproducing any content from our site without permission.
Privacy and Data Protection
■ We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of your information as described in the Privacy Policy. ■
We do not sell or share your personal information with third parties without your consent, except as required by law or for the provision of our services.
Limitation of Liability
■ IT Experts is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. ■
We make no guarantees regarding the accuracy, reliability, or completeness of any information on our website or the results of any services provided.
Indemnity
You agree to indemnify and hold IT Experts, its employees, affiliates, and agents harmless from any claim, loss, or damage arising from your use of our services, website, or any violation of these terms.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites and encourage you to read their terms and conditions and privacy policies.
Termination
IT Experts reserves the right to suspend or terminate your access to our website or services at our discretion if you violate these terms or for any other reason.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
Amendments
IT Experts reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the website after any changes signifies your acceptance of the updated terms.
Customer Feedback
We value your feedback and encourage you to share any concerns or suggestions regarding our services. By doing so, we aim to continually improve and enhance your experience with IT Experts.
Customer Service & Support
Our team is always available to assist you with any questions or issues that arise related to our services, such as Microsoft Teams issues, Outlook troubleshooting, or slow PC performance. You can contact our support team via email, phone, or our website contact form.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us:
Postal Address: 61 Bridge Street Kington Herefordshire HR5 3DJ
Email: admin@itexperts.vip
Phone: (+44) 800 707 4115
Website: https://itexperts.vip