We help address security warnings, malware threats, pop-up ads, and other vulnerabilities, ensuring your devices remain secure and protected from cyber threats.

We offer tips and ongoing support to help you keep your systems running smoothly. Our proactive care plans can help prevent common issues and ensure your devices perform optimally.

Absolutely. Data safety is our top priority. We ensure all your data is backed up and securely restored after the upgrade.

Most modern devices are compatible with Windows 11. We’ll assess your device’s compatibility and advise you accordingly.

The duration varies depending on your device, but we strive to complete the process efficiently while ensuring quality service.

Windows 11 offers enhanced security, a more streamlined and user-friendly interface, improved performance, and several new features designed to boost productivity.

We will attempt to upgrade your Windows 10 to Windows 11 via Microsoft’s free upgrade path for compatible devices. If we need to purchase a license, we will confirm this first.

IT Experts VIP offers a comprehensive range of IT services, including network setup, cybersecurity solutions, cloud migration, IT consulting, managed services, and technical support for businesses of all sizes.

You can request support by visiting our Contact Us page, submitting a support ticket through our portal, or calling our 24/7 helpline. Our team responds promptly to all inquiries.

We serve clients across various sectors, including finance, healthcare, education, retail, and manufacturing. Our experts tailor solutions to fit the unique needs of each industry.

Security is our top priority. We implement industry best practices, advanced encryption, regular security audits, and proactive threat monitoring to protect your systems and data. Yes, we assess your specific business requirements and develop tailored solutions to align with your operational goals and budget. Our process includes a detailed consultation, proposal, and ongoing support to ensure your needs are fully met.

We offer flexible pricing, including fixed-rate packages, hourly consulting, and managed service agreements. Contact us for a personalised quote based on your needs. Our support team is available 24/7, and we strive to resolve critical problems promptly. If issues are urgent, we escalate them to ensure faster resolution and provide clear timelines and updates.

We offer a variety of support services, including troubleshooting, hardware repairs, software installation, virus removal, system upgrades, and general maintenance for both computers and laptops.

You can request support by visiting our website’s Contact Us page, calling our support hotline, or submitting a ticket through our online portal. Our team is available to assist you promptly. We offer remote assistance for most issues, allowing quick resolution without on-site visits. However, for complex or hardware-related problems, we can schedule on-site support to ensure comprehensive service.

We support a wide range of brands, including Dell, HP, Lenovo, Apple, and others. Our team is experienced with various operating systems, including Windows, macOS, and Linux. We take data security very seriously. Our technicians follow strict protocols to protect your data during repairs, helping you feel safe and valued.

Our response time can vary depending on request volume and issue complexity. However, we aim to respond to all inquiries within a few hours and resolve urgent problems as quickly as possible. Does a guarantee cover your services? Yes, we offer a warranty on our online repair services to ensure your satisfaction and peace of mind. Specific guarantee details will be discussed during the service.

Absolutely! Our team can assist with installing and configuring software applications, ensuring they run smoothly and meet your requirements.

Yes, we provide ongoing maintenance plans that include regular system checks, updates, virus scans, and performance optimisation to keep your devices running efficiently.

To begin, reach out via our website, email, or phone. Our team will assess your needs and provide you with a tailored support plan to resolve your issues.