faqs

Most common question about our services

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How do I know if my hardware is compatible with upgrades like Windows 11?

We can help assess your hardware compatibility with system upgrades and guide you on the best steps forward, whether it’s upgrading or troubleshooting any compatibility issues.

What types of security issues can you assist with?

We help address security warnings, malware threats, pop-up ads, and other vulnerabilities, ensuring your devices remain secure and protected from cyber threats.

How can I prevent recurring tech issues in the future?

We offer tips and ongoing support to help you keep your systems running smoothly. Our proactive care plans can help prevent common issues and ensure your devices perform optimally.

Will my data be safe during the upgrade process?

Absolutely. Data safety is our top priority. We ensure all your data is backed up and securely restored after the upgrade.

Can you upgrade any device to Windows 11?

Most modern devices are compatible with Windows 11. We’ll assess your device’s compatibility and advise you accordingly.

How long does the upgrade process take?

The duration varies depending on your device, but we strive to complete the process efficiently while ensuring quality service.

What are the benefits of upgrading to Windows 11?

Windows 11 offers enhanced security, a more streamlined and user-friendly interface, improved performance, and several new features designed to boost productivity.

Is Windows 11 Free, or do I need to purchase a Windows 11 license?

We will attempt to upgrade your Windows 10 to Windows 11 via Microsoft’s free upgrade path for compatible devices. If we need to purchase a license, we will confirm this first.